Delivery

Our working days are Monday to Friday, excluding Bank Holidays.

Lifesize Standees

UK – shipped via DHL – 1-2 working days (UK mainland)
– (UK addresses outside the mainland 1-3 working days)
USA and Canada – shipped via DHL – 3-5 working days
Australia – shipped via DHL – 2-4 working days

*Please note that due to the ongoing pandemic crisis we have seen an increase in delivery times especially to international territories.

Mini Standees and Masks

UK – shipped via Royal Mail 1st class post – 1-2 working days (UK mainland)
– (UK addresses outside the mainland 1-3 working days)
USA – shipped via Royal Mail International Service – 3-5 working days
Canada – shipped via Royal Mail International Service – 5-7 working days
Australia – shipped via Royal Mail International Service – 7-10 working days

International postage – Please note that this is an untracked service. Please allow up to two weeks to receive your item before contacting us for non-delivery.

*Please note that due to the ongoing pandemic crisis we have seen an increase in delivery times especially to international territories.

Returns

At Snap we are only interested in 100% customer satisfaction.
If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.
We can accept a return on a total of one, only, item if you have just changed your mind within 14 days of delivery. This does not affect your statutory rights.
Returns of items that are damaged must be brought to our attention within 3 days of delivery.